Amdocs Hiring Software Support Engineer | Batch 2020/2021

Acceptability Criteria
JOb Type Full Time
Experience 0-2
Job Location Pune
Education B.E/B.Tech
Year Of Passing 2020/2021
Posted On Dec 23 2021
Deadline 25th Dec
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About Company

Amdocs is a multinational corporation that was founded in Israel and currently headquartered in Chesterfield, Missouri, with support and development centers located worldwide. The company specializes in software and services for communications, media and financial services providers and digital enterprises.

Job Description

Amdocs hiring Freshers for the role of Software Support Engineer and the eligibility criteria for the role is the candidate should have bachelors degree in Science/IT/Computer Science or equivalent.

What will your job look like?

  • You will provide engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications.
  • You will investigate, debug and reproduce issues, provide fixes and workarounds and verify changes to ensure continued operability of the software solution.
  • You will demonstrate continuous improvements and increased efficiency to the software or business processes utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
  • You will contribute to meeting the SLAs and KPIs as applicable for the account and unit - for example, responsiveness, resolution, software quality, etc.
  • You will communicate with internal/external customers to enhance the understanding of customer problems, and verify that an appropriate resolution has been applied.
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